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Hey, designers (and their managers), let’s talk about power in your org
A field guide to navigating power and doing what’s right for thousands of users, even when your stakeholders aren’t on board.
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How to do affinity mapping that doesn’t suck
A step-by-step method for affinity mapping after user research, with examples from enterprise software: turn transcripts into notes, group them, compose “I” statements, then build clusters.
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How to bring value as a design leader without getting hands-on
When I stopped designing, I feared my value went with it. But real design leadership is driving change. Here’s how to get started.
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Anatomy of design workshops
Journey maps, design sprints, and other workshop formats are all built from basic activities. I explain how they combine, how to adjust each one, and how canvases shape the team’s thinking.
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How to design complex web tables
How to design data-heavy tables for enterprise apps: map the features, build up from cells to full tables, define formats, rules, commands, responsiveness, and accessibility.
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Optical effects in user interfaces
Why a circle and a square of the same size don’t look equal, and what to do about it. Balancing icons by visual weight, aligning shapes and text by eye, and rounding corners to look truly smooth.